Wakapay Fintech Limited is a company registered under the Tanzanian law with its offices at Albamu st, Msasani in Dar Es Salaam, Tanzania. Wakapay Fintech Tanzania is part of Waka Payments AG Switzerland.

This service is provided by Wakapay Fintech Limited at no cost and is intended for use as is. This page is to inform users regarding our policies with the collection, use and disclosure of personal information.

The terms in this privacy policy have the same meaning as in our Terms and Conditions, which is accessible at Wakapay, unless otherwise defined in this Privacy Policy.

For an optimal experience, while using our service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy. If you choose to use our service, then you agree to the collection and use of information in relation to this policy.

The app does use third party services that may collect information used to identify you.

We want to inform you that whenever you use our service, in the case of an error (e.g.,a bug) in the app, we collect data and information regarding the error (through third-party products) on your phone. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our service, the time and date of your use of the service, and other statistics.

We want to inform you that whenever you use our service, in the case of an error (e.g.,a bug) in the app, we collect data and information regarding the error (through third-party products) on your phone. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our service, the time and date of your use of the service, and other statistics.

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. However, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

This service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

These services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18 years. In case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary action.

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2023-10-09.